Get started with an organisation

An organisation lets you run events as a business, with a team. Its events, earnings and payouts belong to the organisation rather than to any one person, so nothing is lost when someone joins or leaves the team. Your personal events stay separate.

Create an organisation

1. On any organiser page, open the workspace switcher at the top and select Create organisation.
2. Enter the organisation's name and country, then its contact email and, optionally, a phone number.
3. Invite up to five team members now, or select Skip for now and do it later.

You become the organisation's Owner. If you don't have an organiser account yet, you'll be asked to set one up first.

Finish setting up

The organisation's Overview tab shows a short checklist until you've finished setting up: invite your team, add a bank account for payouts, and create your first event. If Shows asks you to verify the organisation, that appears in the checklist too.

Switch between personal and organisation events

The workspace switcher shows whether you're working in Personal or in an organisation. While an organisation is selected, your events, bookings, reports and payouts are the organisation's. Choose Personal to get back to your own events.

You'll only see the parts of an organisation that your team role allows. Analytics is currently available for personal events only.

Move a personal event into an organisation

1. Switch to Personal and open My Events.
2. Open the event's menu, select Transfer event, and choose the organisation.

You can only move an event that has no tickets, add-ons, orders, refunds or payouts yet, and only into an organisation where you can create events. To move an event that already has sales, contact support.

If your organisation is suspended or closing

If Shows suspends an organisation, sales and management stop until access is restored. If the Owner starts closing the organisation, new sales, events and invitations stop while outstanding bookings and payouts are settled. See Organisation settings, verification, ownership and closure for details.