Manage your organisation's team, team roles and invitations
Your team is the people who help run your organisation. Each team member has a team role, which decides which tabs and tools they see and what they can change. Only the Owner and Admins can manage the team.
Team roles
| Team role | Can do |
|---|---|
| Owner | Everything an Admin can, plus manage the organisation bank account, request payouts, handle organisation verification, change the payout setting, transfer organisation ownership and close the organisation. There is one Owner. |
| Admin | Edit organisation settings, manage the team and invitations, create, edit and publish events, run booking operations and check-in, view booking finances, issue refunds, and view reports and payouts. |
| Event manager | Create, edit and publish events, run booking operations such as waitlists, and use check-in. |
| Finance | View booking finances, issue refunds, view reports, and view and request payouts. |
| Scanner | Check in guests only. This role is offered only where scanner sign-in is available. |
Invite a team member
- Open the organisation and select the Team tab.
- Under Invite team member, enter the person's email address and choose a team role. A short description of the chosen role appears below it.
- Select Invite team member.
The person receives an email with an invitation link. The email shows when the invitation expires. Only one pending invitation can exist for an email address, and you can't invite someone who is already a team member.
Accept an invitation
- Open the link in the invitation email and sign in with the email address the invitation was sent to.
- Select Accept invitation.
Your account must be active, have a verified email address and have organiser access. If it doesn't have organiser access yet, select Complete organiser setup, then return to the invitation link. If you are signed in with a different email address, sign in with the invited one instead.
The organisation opens straight away, and the workspace switcher shows it. To return to your own events, choose Personal in the switcher.
Change a team member's role
On the Team tab, choose a new team role next to the team member and select Save. The change applies straight away. The Owner's role can't be changed here; transfer organisation ownership instead.
Remove someone from the team or revoke an invitation
Select Remove from team next to a team member, then confirm. They lose access to the organisation and its events. To rejoin, they need a new invitation.
Select Revoke next to a pending invitation, then confirm. The invitation link stops working.
Leave an organisation
- Open the organisation and select the Settings tab.
- Under Leave organisation, select Leave organisation and confirm.
You lose access to the organisation and its events. An Owner or Admin must invite you again for you to rejoin. The Owner can't leave; transfer organisation ownership first.
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