Manage your organisation's team, team roles and invitations

Invite the people who help run your events, and give each one a team role that matches what they do. The Owner and Admins can manage the team.

Choose a team role

• Owner: the person responsible for the organisation. The Owner can do everything an Admin can, and is the only one who can manage the bank account, respond to verification, turn payouts on or off, transfer ownership or close the organisation. Each organisation has one Owner.
• Admin: runs the organisation day to day, including events, the team, bookings, refunds, check-in and reports.
• Event manager: creates and publishes events, manages waitlists and checks in guests.
• Finance: handles refunds, reports and payout requests.
• Scanner: checks in guests at the door, and nothing else.

Invite someone

1. Open the organisation's Team tab.
2. Enter their email address, choose a team role, and select Invite team member.

They'll get an email with a link to join. The invitation expires after a while; the email says when.

Join an organisation you were invited to

Open the link in the invitation email, sign in with the email address it was sent to, and select Accept invitation. You'll need a verified email address and an organiser account; if you don't have one yet, select Complete organiser setup and then open the link again.

Once you've joined, the organisation appears in your workspace switcher.

Change a role or remove someone

On the Team tab, choose a new role next to the person and select Save. To remove them, select Remove from team. They lose access straight away and need a new invitation to come back.

To cancel an invitation that hasn't been accepted, select Revoke.

Leave an organisation

Open the organisation's Settings tab and select Leave organisation. You'll need a new invitation to rejoin. The Owner can't leave without first transferring ownership to someone else.