Organisation booking and financial reports

Reports show who booked your organisation's events, what they bought, and what has been paid out to you. The Owner, Admins and Finance team members can see them.

Open reports

Choose the organisation in the workspace switcher and open its Reports tab. Then pick a report: all bookings, ticket bookings, add-on bookings, balance transactions or payouts.

Reports only include the organisation's events. To see your own events, choose Personal in the switcher.

Find specific bookings

Search by booking reference, event, customer or item name, and narrow the results by date or status. The page shows how many records match and the total amount for each currency.

What the statuses mean

• Unpaid: the customer started booking but didn't finish paying.
• Payment review: Shows is checking the payment before the booking is confirmed.
• Refund required: the customer is owed a refund.
• Pending payment: money you've earned that hasn't been paid out yet.

Download a report

Select CSV or XLSX to download the report with your current filters. Downloads include extra details, such as coupon codes, add-on delivery addresses and payout dates.