Organisation bank account and payouts
Earnings from an organisation's events go to the organisation's balance. The Owner adds the bank account they are paid into, and the Owner or a Finance member can request a payout.
Confirming your identity
Bank account changes, payout requests and the payout setting are protected. If the page shows Confirm your sign-in, select it and sign in again. When you submit the change, you are also asked for a security code.
Add or change the bank account
Only the Owner can manage the bank account.
- Open the organisation and select the Bank account tab (Organisation bank account).
- Choose the bank, enter the 10-digit account number and choose the account type (Savings, Current, Business or Corporate).
- Select Save bank account and enter the security code.
The current account appears under Current account with its bank, account name and the last four digits of the account number.
Remove the bank account
Select Remove bank account under the current account, confirm, then enter the security code. Payouts stop until another bank account is added.
Request a payout
- Open the organisation and select the Payouts tab (Organisation payouts).
- Check the Available balance and the payout fee shown below it.
- Select Request payout and enter the security code.
A payout request covers the full available balance, and the payout fee shown on the page applies to it. The button appears only when the balance is more than the fee. You can have one pending request at a time.
If the page says Payouts are unavailable, check that the organisation bank account has been added and that the organisation's verification is not waiting on you.
When a payout is paid
Some payouts are sent automatically. The Shows team reviews a payout request before payment when:
- it is the organisation's first payout;
- it is above NGN 50,000;
- it includes earnings from events that are still being reviewed; or
- automatic payout is turned off for the organisation.
Payout request status
| Status | Meaning |
|---|---|
| Pending | The request is awaiting review or payment. |
| Paid | The transfer has been sent to the organisation's bank account. |
| Declined | The request was not paid. The amount stays in the organisation's balance. |
Turn organisation payouts on or off
The Owner can change the payout setting on the Settings tab under Organisation payout. Choose Enabled or Disabled, select Save and enter the security code. Disabling payout stops payout requests and automatic or manual payouts until it is enabled again.
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