Pay for your booking

You pay for a booking once your contract is signed by you and by Shows. Payment is in naira, in full, by the due date shown on your request.

Pay

1. Open your request and go to Payment. It shows the amount, your payment reference and the due date.
2. Select Pay now, then choose a payment method.

• Card: select Pay by card and complete the payment in the secure card window.
• Bank transfer: transfer the exact amount to the account shown. Use your payment reference as the transfer description so we can match your payment. You can copy the amount, account number and reference. When you've sent it, enter the name on the paying account and select I have paid.
• USSD: dial the code shown from your phone and follow the prompts.

Transfers take a little while to confirm. The payment shows Being confirmed until then, and we email you when it's confirmed.

When the payment is confirmed

Your request changes to Booking confirmed. Your contract and the performer's contract are now in effect.

If you don't pay by the due date

Both contracts lapse and the booking doesn't go ahead. We remind you the day before the due date.

If your payment arrives after the due date, the payment shows Received late. We contact you: if the performer is still available, the booking can be reinstated; otherwise you get a full refund.

Refunds

Refunds follow the cancellation terms in your contract. If you paid more than you owed, or paid twice, the extra is refunded to you. Card refunds go back to your card; refunds for transfers go back to your bank account. The payment section shows any refunded amount.

To cancel a booking you've paid for, message us from your request.