Volunteers can make or break your event, especially in Nigeria where community spirit is strong and people love to support causes they believe in. But managing volunteers isn’t just about calling your church group or WhatsApp contacts. It takes proper planning, clear communication, and knowing who fits where.

Here’s how to manage your event volunteers like a proNigerian style:

1. Start With the Right People

Don’t just accept anyone who says “I’m available.” Look for volunteers who are:

Punctual and reliable (Time is precious, and Naija time no go work here)

Friendly and approachable (They might interact with guests)

Quick learners (In case you need to switch roles on the spot)

Use social media, church groups, NYSC networks, or student unions to find people who genuinely want to help.

2. Group Them According to Strengths

Not everyone should be on stage or handling cash. Assign based on skill and personality:

The outspoken ones: Place at guest check-in or as ushers

Tech-savvy folks: Let them handle registration systems or live streaming

Detail-oriented people: Perfect for backstage coordination or VIP handling

Naija tip: During your first volunteer meet-up, play a quick team game. You’ll spot leaders and team players quickly.

3. Give Clear Instructions and Responsibilities

Don’t assume they know what to do. Explain tasks clearly even create a simple guide or voice note in your WhatsApp group.

For example:

“Chinedu, you’ll be in charge of guest wristbands from 9 AM to 12 PM.”

“Bimpe, you’ll coordinate food vendors and make sure they arrive by 10 AM.”

Make sure every volunteer knows who to report to.

4. Have a Team Leader or Coordinator

Pick one or two volunteers as supervisors. Let them handle issues so you don’t get overwhelmed with small matters during the event.

Bonus: Make this role a little special, give them a badge, walkie-talkie, or branded t-shirt to make them feel important.

5. Keep Them Motivated

You don’t have to break the bank, but show appreciation:

Provide food and drinks

Give them certificates or shout-outs on social media

Offer transport stipend if you can

A small “thank you” can go a long way especially in Nigeria where word of mouth travels fast.

6. Debrief and Appreciate

After the event, host a short thank-you session or Zoom call. Let them share feedback and feel heard. You can even ask for testimonials or offer to refer them to future gigs.

Conclusion

Managing volunteers in Nigeria comes with its own unique twists traffic, last-minute changes, and cultural vibes. But with proper planning and heart, your volunteers will not only help your event succeed, they’ll become your strongest supporters.